LIARBIRD PLATFORM PRIVACY POLICY
Last Updated: 12/02/25
Liarbird (“we,” “us,” or “our”) respects your privacy and is committed to protecting any personal information collected or processed in connection with our proactive cyber defense platform and related services (the “Services”). This Privacy Policy (“Policy”) explains how we collect, use, disclose, store, and protect personal information. It also describes your choices and rights regarding personal information.
1. Scope and Applicability
1. Business-to-Business Focus: Our Services are offered on a business-to-business (“B2B”) basis, primarily for use by commercial entities.
2. No Minors: The Services are not directed to individuals under 18 years old, and we do not knowingly collect personal information from minors.
3. Exclusions: This Policy does not apply to third-party websites, products, or services (even if they integrate with our Services). We are not responsible for the privacy practices of such third parties.
2. Information We Collect
We collect or receive personal information in several ways:
2.1 Information You Provide
– Account & Contact Information: Name, email, phone number, company name, job title, or billing details including street address when you create an account or interact with us (e.g., signing a contract, requesting a quote).
– Support & Communications: The content of messages you send to us (e.g., via email or in-app chat).
– Event or Webinar Participation: Information you provide when you sign up for or attend an event, webinar, or training session (e.g., name, business contact details).
– Feedback & Surveys: Responses you provide about your experience or posted in our forums, reviews, or surveys.
2.2 Information Collected Automatically
– Cookies & Similar Technologies: We use cookies, web beacons, or similar tracking mechanisms on our websites, portals, and console. These help us provide core functionality, analyse usage, and deliver relevant communications. You may configure your browser to reject cookies, but certain website features may not function properly without them.
– Service Telemetry: Data and logs collected by our integrated endpoint agent, network sensors, or intrusion detection components. This may include IP addresses, device identifiers, or other technical data needed to detect and respond to threats. Some of this data may incidentally contain personal information (e.g., an employee username).
– Device & Usage Information: IP addresses, browser type, OS version, and timestamps when you access our Services. We may use this information for analytics, troubleshooting, and security monitoring.
2.3 Information from Third Parties
– Authorised Resellers, Referral Partners: We may receive your name, business email, or other contact details from third parties who market or resell our Services with your permission or another lawful basis.
– Service Providers: We may combine information you provide with data from providers that offer analytics or lead-generation services.
3. Purpose and Legal Bases for Processing
We use personal information for the following purposes:
1. Service Provision: To register your account, provide features, deliver support, process transactions, and communicate essential updates about the Services.
2. Security & Threat Detection: To analyse network logs, detect malicious activity, and protect our infrastructure and Services.
3. Improvements & Development: To troubleshoot issues, conduct research, and enhance our Services’ functionality and performance.
4. Marketing & Communications: To send marketing emails or other promotional materials about our Services. Each marketing email will include an unsubscribe link that allows you to opt out of future similar communications.
5. Legal & Regulatory Compliance: To comply with applicable laws, respond to lawful requests, or enforce agreements.
Where required by law, we rely on your consent (e.g., GDPR or Australian Privacy Act) or other lawful bases (e.g., performance of contract or legitimate interests) to process personal information.
4. How We Share Information
We do not sell or rent personal information. However, we may share information as follows:
1. Service Providers and Sub-Processors: We use trusted third parties to help us operate our Services, such as:
– DNS.
– Data processing and storage.
– Virtual machine infrastructure (though they do not typically handle personal data directly).
– Payments and subscription management.
These sub-processors only process your data on our instructions, under contractual obligations consistent with this Policy.
2. Business Transfers: If we undergo a merger, acquisition, or sale of assets, personal information may be transferred as part of that transaction.
3. Legal Obligations & Protection: We may disclose information to comply with applicable law, regulation, or valid legal process, or to protect our rights and safety or the rights and safety of others.
5. International Transfers
If we transfer personal information outside Australia, we will ensure appropriate safeguards are in place, in accordance with applicable law. As of now, most of our customers and core infrastructure are located in Australia.
6. Data Security and Retention
1. Security Measures: We employ reasonable technical and organisational measures to protect data against unauthorised access, alteration, disclosure, or destruction. Nevertheless, no method of transmission over the internet is entirely secure.
2. Retention: We only keep personal information as long as is necessary to fulfill the purposes described above or required by law. After that, we securely dispose of or anonymise it.
(c) We cannot guarantee the security of any information that is transmitted to or by us over the internet. The transmission and exchange of information is carried out at your own risk.
7. Your Rights & Choices
Depending on the laws of your jurisdiction, you may have the right to:
– Request access to your personal information.
– Ask that we update, correct, or delete your personal information.
– Object to or restrict certain processing of your personal information.
– Withdraw consent where processing is based on consent.
– Opt out of marketing emails by clicking “unsubscribe” in any marketing communication.
Please direct any such request to [email protected]. We may take steps to verify your identity before proceeding with certain requests.
8. Cookies and Tracking Technologies
We use cookies, beacons, and other tracking technologies to:
– Ensure our website and console function properly.
– Analyse traffic and usage trends.
– Tailor content and marketing communications.
You can typically manage cookies via your browser settings; however, disabling cookies may affect certain features of the Services.
9. Updates to this Policy
We may update this Privacy Policy from time to time on our website to reflect changes in our practices by publishing the varied terms on our website. We recommend that you check our website regularly so that you are aware of any variations to our Privacy Policy. If we make material changes, we will notify you by email or through the Services before the changes become effective, and we will update the Last Updated date at the top of this Policy.
10. Contact Us
If you have questions about this Policy, our data practices, or wish to exercise any legal rights, please contact us at:
Liarbird
5 / 73 Northbourne Avenue
Canberra, ACT, 2601, Australia
Email: [email protected]